Moderation Policy

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1. Purpose

This Moderation Policy defines the rules applicable to content published on Partify, including reviews, comments, profile descriptions and any other user-generated content. It aims to ensure a respectful, transparent and fair environment for all.

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2. General Principles

Moderation on Partify is based on the following principles:

• Transparency: rules are clearly communicated
• Fairness: all users are treated equally
• Proportionality: sanctions are adapted to the severity of violations
• Right of reply: everyone can express themselves and challenge a decision
• Privacy: no personal data is disclosed

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3. Review Rules

A review is published if it meets the following criteria:

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4. Moderation Process

The moderation process follows these steps:

1. 1
   Publication: the review is submitted and visible immediately (subject to moderation)
2. 2
   Automatic analysis: anti-spam filters and inappropriate content detection (< 1 minute)
3. 3
   Human moderation: review by our team if necessary (within 48 business hours)
4. 4
   Decision: publication confirmed, modification requested or removal
5. 5
   Notification: author and concerned provider are informed

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6. Reporting

Any user can report content they believe violates this policy via the 'Report' button available on each review and profile. Reporting is anonymous and processed within 48 business hours. Abusive or repeated reporting may result in sanctions against the reporter.

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7. Sanctions

In case of violation of this policy, Partify may apply the following sanctions, depending on severity:

• Email warning
• Removal of disputed content
• Temporary account suspension (7 to 30 days)
• Permanent account deletion
• Report to competent authorities (serious cases)

Any sanction may be appealed within 14 days.

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8. Appeal Procedure

To challenge a moderation decision:

1. 1
   Send an email to moderation@partify.app within 14 days of notification
2. 2
   Clearly state the reasons for the challenge
3. 3
   Attach any relevant supporting evidence
4. 4
   Wait for the moderation team's response (within 7 business days)
5. 5
   The appeal decision is final

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9. Professional Profile Content

Content published on PRO and provider profiles (descriptions, images, prices) is subject to the same moderation rules. Any misleading, illegal or inappropriate content will be removed after notification. The professional has 7 days to correct or challenge before final removal.

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10. Moderation Limitations

Partify strives to moderate content fairly but does not guarantee detection of all inappropriate content. Partify is not responsible for reviews published by users. In case of disputes between users, Partify may act as mediator but is not a judge of commercial disputes.

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11. Modifications

Partify reserves the right to modify this policy. Modifications will be published on this page and notified by email to affected users. The date of last update is indicated at the bottom of the page.